Truss Project Team Playbook

The Project Team Playbook is a resource to help guide how Truss delivers great products for their clients.

Section Title
README	Instructions for how to contribute to the Playbook
How We Execute	Core principles Links to practice playbooks that describe how each practice shows up on project Client Engagement Engineering Design Delivery (WIP) Product (to come) How we start projects Phases of an Agile Project Typical timelines w/ activities and deliverables Links to delivery- and practice-related decision records The Steel Cable Definitions of Done Information Security and Federal Compliance Accessibility Standards How we end projects
How We Work Together	Communication and meeting norms Slack norms and common channels Team Accountability Matrix Working with subcontractors Decision-making frameworks Conflict resolution Project README and onboarding Project Closeout Checklist
How We Work With Clients	Client Transformation Rubric Client Troubleshooting Playbook Client comms best practices, e.g. Weekly ship notes
Getting Support	Touchpoints, channels, and resources for getting support How we do staffing/casting

Table of contents